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Updated January 30, 2008
This service advisory affects only owners
of the Futaba TM-7 module and 6EX and 7C FASST systems.
Each FASST transmitter contains a unique eight digit
identification code, programmed at the factory to identify
the respective transmitter and to allow a receiver to be
paired only to that radio's signal. Recently we have
learned that a very small number of the TM-7 modules, and
6EX and 7C FASST systems were incorrectly coded with a
common code number during the manufacturing process. These
units were subsequently sold prior to our awareness of the
situation.
If two or more units, utilizing this
common identification code, were to be in use
simultaneously, they may cause interference with one
another. Please note: Units which utilize the correct
identification code will not be affected by these units.
We're extremely confident that this is not
a widespread problem. However, to catch any possible
incorrectly coded units in the field and to give you peace
of mind that your system is not affected, we have set up
test stations at participating hobby shops throughout the
country where you will be able to determine -- within a
matter of minutes -- whether or not your transmitter is
affected, at no charge to you. There are 100 such Test
Stations in place now, and the number will be increased to
500 over the next two to three weeks. Please see
below for a listing of these testing stations. Or, if
you prefer, you may send it in to our service center and
we will analyze it for you at no charge. If any problem is
found, it will be replaced. We will gladly pay the postage
for returning the unit and sending it back to you.
If you have questions or concerns, please
do not hesitate to contact our Futaba Service Center at:
217-398-0007 or via email at:
service@futaba-rc.com. Our staff is available to you
Monday-Friday, 8am-5pm U.S. Central Standard Time.
Precautionary Measures and Information-
It is important to note that the
precautionary measures are relevant only to the Futaba
FASST items with serial numbers as described below. To
determine if your transmitter might be affected, look on
the bottom of the transmitter case. If using the TM-7
module, the serial number is located on the inside portion
of the module:
6EX: A7xxxxxxx without the "I" (Inspected)
sticker
7C 07xxxxxxx without the "I" (Inspected) sticker
TM-7 07xxxxxx without the "I" (Inspected) sticker
The precautionary measures do not apply to
systems that utilize a serial number as noted below:
6EX ALL A8xxxxxxx or systems with the A7xxxxxxx serial
number which include the "I" (Inspected) sticker
7C ALL 08xxxxxxx or systems with the 07xxxxxxx which
include the "I" (Inspected) sticker
TM-7 ALL 08xxxxxx or modules with the 07xxxxxx which
include the "I" (Inspected) sticker
- As with all radio control equipment, we strongly
suggest that you pre-flight your aircraft thoroughly
prior to flying. When flying at a location with other
FASST owners, prior to flying we suggest that all pilots
briefly activate their systems simultaneously to check
for any interaction between units. If any interactions
should occur, do NOT fly. Return the unit to the Futaba
Service Center for immediate replacement.
- Each time that your transmitter is turned on, it is
imperative that you allow the FASST system an adequate
amount of time to thoroughly boot-up completely before
shutting down the transmitter. After the battery voltage
appears on the LCD, we recommend allowing the system to
remain on at least one (1) additional second prior to
turning off the power to the transmitter.
- If the transmitter and receiver have lost their
binding which required them to be re-linked, we
recommend returning them to the Futaba Service Center
for analysis. This is not expected behavior and should
be investigated accordingly.
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